Optimization has to begin somewhere. Without a clear picture of how your users are interacting with your system, how they move through it, where they click and why, you won´t be able to accurately pinpoint opportunities for improvement.
If you want to get the best performance out of your Smallworld™ GIS, monitoring the system is of vital importance. Diagnostics gives you the ability to keep track of real user sessions, providing you with the insights you need to make the right decisions for your system.
What Diagnostics has to offer
With its ability to track real user interactions throughout your entire system, Diagnostics introduces revolutionary monitoring capabilities to your GIS.
Monitor actual user behavior
Traditionally, GIS monitoring solutions have always worked by simulating user sessions in hopes of gathering actionable data. But a simulation is no substitute for the real thing. That´s why Diagnostics takes a different approach.
Every user is unique. Every installation is different. If you want to know exactly how your system is performing, you need to monitor real sessions. Diagnostics enables you to do this without putting additional strain on your GIS.
Track your system in real-time
If you want to be in full control of your Smallworld™ system, gathering real data isn´t enough. Issues arise in the now, in the moment when users are interacting with the system – and ideally, that’s when you want to spot them.
By monitoring your GIS in real-time, Diagnostics allows you to respond to performance issues faster and more effectively than any other tool on the market. You’ll know exactly how your system is working at any given time and be able to react appropriately.
Overall Increase & Saving
Enhanced user feedback
In addition to monitoring the performance of your Smallworld™ GIS, Diagnostics also allows your users to share the feedback on any issues they may encounter while they use the system. This information is sent directly to your helpdesk, where it can be used to further optimize your system and improve user satisfaction.
Would you like to see what our monitoring capabilities can do for your GIS? Diagnostics is more than happy to organize a demonstration. All you have to do is contact our team.
Our projects and results
We developed Diagnostics to help you create the perfect Smallworld™ work environment. But we also wanted it to be accessible for every company that uses the system. That means we had to make the business case work for smaller organizations as well – and we succeeded.
Of course, you don’t have to take our word for it. We’re more than happy to show you the results. If you want a clear picture of the benefits our software has to offer, please take a look at our projects. Diagnostics will help you save time, cut costs and increase user satisfaction. We guarantee it.
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